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GLOSSARY ยท SMALL-BUSINESS

Payment Processing Fees

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Quick Definition

The fees you pay every time a customer pays by credit card, debit card, or digital payment โ€” typically 1.5-3.5% of the transaction amount plus a flat per-transaction fee.

What Is Payment Processing Fees?

Every time a customer swipes, taps, or clicks to pay with a card or digital wallet, a slice of that payment goes to the companies that make the transaction possible. Payment processing fees are the combined cost of three components: the interchange fee (paid to the card-issuing bank), the assessment fee (paid to the card network โ€” Visa, Mastercard, Amex), and the processor markup (paid to your payment processor โ€” Square, Stripe, PayPal, etc.).

Interchange fees make up the bulk of the cost and are set by the card networks โ€” typically 1.5-2.5% for credit cards and 0.5-1.0% for debit cards. Assessment fees are small (0.13-0.15%). The processor markup is where you have negotiating room โ€” it varies from flat-rate pricing (e.g., Square's 2.6% + $0.10 per tap) to interchange-plus pricing (e.g., interchange + 0.3% + $0.10 per transaction). Flat-rate pricing is simpler; interchange-plus is usually cheaper for businesses processing over $10,000-$15,000/month.

The total effective rate for most small businesses falls between 2.0% and 3.5% for credit card transactions. Amex cards tend to be more expensive (often 3.0%+ because they charge higher interchange fees). Debit cards are cheaper. Online transactions (card-not-present) cost more than in-person transactions because they carry higher fraud risk. And those per-transaction flat fees ($0.10-$0.30 per transaction) add up fast on small-dollar transactions โ€” a $3 coffee at 2.6% + $0.10 loses 5.9% to fees, not 2.6%.

Why It Matters for Small Businesses

Payment processing fees are one of the largest and most overlooked expenses for small businesses. A business doing $500,000 in card sales at an average 2.8% rate pays $14,000 per year in fees โ€” that's real money that comes straight off your bottom line. Understanding your fee structure lets you make smart decisions: negotiating better rates as your volume grows, encouraging debit card or ACH payments when possible, setting minimum purchase amounts for card payments (allowed up to $10 under the Dodd-Frank Act), and choosing the right processor for your transaction profile.

Example

Lisa runs a boutique doing $30,000/month in card sales with an average transaction of $65. She uses Square at 2.6% + $0.10 per swipe. Monthly fees: ($30,000 ร— 2.6%) + (462 transactions ร— $0.10) = $780 + $46.20 = $826.20/month, or $9,914/year. She switches to an interchange-plus processor at interchange + 0.25% + $0.08. Her average interchange is 1.8%. New monthly fees: ($30,000 ร— 2.05%) + (462 ร— $0.08) = $615 + $36.96 = $651.96/month, or $7,824/year. Annual savings: $2,090. The new processor charges $25/month for the account โ€” still saving $1,790/year.

Key Takeaways

  • โœ… Total fees typically run 2.0-3.5% of each transaction โ€” higher for Amex and online payments
  • โœ… Flat-rate pricing is simple; interchange-plus is usually cheaper at $10K+/month in volume
  • โœ… Per-transaction flat fees hurt disproportionately on small-dollar sales
  • โœ… Review and renegotiate your processing rates annually as your volume grows
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How Holdings Helps

Holdings tracks your payment processing fees as a separate expense category, so you can see exactly how much you're paying and whether it's time to renegotiate or switch processors.

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