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GLOSSARY ยท AGENCY

Blended Rate

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Quick Definition

A single hourly rate that averages together the different rates of everyone working on a client's account.

What Is Blended Rate?

When an agency staffs a project, the team usually includes people at different seniority levels โ€” a creative director billing at $250/hour, a mid-level designer at $150/hour, and a junior coordinator at $75/hour. Rather than billing the client for each person's rate separately, many agencies quote a single blended rate that averages across the team.

The blended rate is calculated by taking the total expected revenue from a project and dividing it by the total expected hours. If a project uses 20 hours of senior time ($250/hr = $5,000), 40 hours of mid-level time ($150/hr = $6,000), and 20 hours of junior time ($75/hr = $1,500), the total is $12,500 over 80 hours โ€” a blended rate of about $156/hour.

Blended rates simplify client billing and make proposals easier to understand. But they also hide the real economics of your staffing mix. If your senior people end up doing more hours than planned โ€” because the project is complex or the client is demanding โ€” your effective blended rate drops and your margins take a hit. Smart agencies track both the quoted blended rate and the actual blended rate after a project wraps.

Why It Matters for Agencies

Your blended rate is one of the most important numbers in agency economics because it directly connects your staffing decisions to your profitability. If you're quoting clients a blended rate of $150/hour but your actual delivery mix pushes the cost of labor to $140/hour, you're barely covering overhead โ€” let alone making a profit.

Tracking blended rates over time also reveals whether you're staffing efficiently. If junior team members can handle more of the work without quality suffering, your blended rate stays the same while your cost of delivery drops โ€” that's margin expansion in action.

Example

A branding agency quotes a client $120,000 for a rebrand project, estimating 600 total hours across the team โ€” that's a blended rate of $200/hour. The original plan called for 100 hours of partner time ($350/hr), 300 hours of mid-level ($175/hr), and 200 hours of junior ($100/hr). But during delivery, the partner ended up spending 180 hours because the client wanted more strategic involvement. The actual blended rate dropped to $185/hour, and the project margin fell from 42% to 35%.

Key Takeaways

  • โœ… Blended rate = total project revenue รท total project hours across all team members
  • โœ… It simplifies client billing but can mask staffing inefficiencies
  • โœ… Track quoted vs actual blended rates to monitor margin drift
  • โœ… Improving your staffing mix (more junior hours without quality loss) increases margins
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How Holdings Helps

Holdings' AI bookkeeping automatically tracks project payments against your labor costs โ€” so you can see your real blended rate without building spreadsheets.

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