Enhancing Security with Multi-Factor Authentication

In today’s fast-paced digital world, where cybercrime, phishing, and data breaches are constant threats, securing your business’s online accounts and sensitive information is more critical than ever. At Holdings, we understand the challenges faced by small and medium-sized businesses (SMBs) navigating the complex landscape of information security, identity management, and computer security. That’s why we’ve built a robust, user-friendly multi-factor authentication (MFA) system that protects your business assets, money, and data across all platforms-whether you’re logging in via the mobile app, web browser, or business online banking.

Why Multi-Factor Authentication Matters

Passwords alone are no longer enough to protect your business from hackers and cyberattacks. Passwords can be stolen, guessed, or compromised through phishing, social engineering, or malware. That’s where multi-factor authentication (MFA) comes in-a technology that requires users to provide two or more verification factors to gain access to an account, significantly enhancing account security.

MFA combines something you know (like a password or security question), something you have (like a smartphone or security token), and something you are (biometrics such as fingerprint or Face ID). This layered approach to access control drastically reduces the risk of identity theft, data breaches, and unauthorized access.

Holdings’ MFA Setup and User Experience

When you onboard with Holdings, setting up MFA is a seamless part of your account creation process. You’ll be guided through installing the best authenticator app-such as Google Authenticator, Microsoft Authenticator, or other software tokens-on your mobile device. This app generates time-based one-time passwords (TOTPs) that refresh every 30 seconds, providing a secure, encrypted link between your device and your Holdings account.

For enhanced usability, Holdings supports passwordless authentication options using biometrics like fingerprint scanning or Face ID, leveraging the FIDO Alliance standards for secure, password-free login experiences. This means you can log in quickly and securely without typing passwords, improving productivity and user experience.

Security Features Beyond MFA

Holdings doesn’t stop at MFA. Our platform integrates advanced encryption protocols to protect your personal data and business information both in transit and at rest. We use cryptography standards compliant with the Payment Card Industry Data Security Standard (PCI DSS) to safeguard payment card information and other sensitive data.

Our network security measures include virtual private networks (VPNs), antivirus software, and continuous monitoring powered by artificial intelligence and machine learning. These technologies detect and block threats such as malware, ransomware, and hacking attempts in real time.

Managing Risk and Liability

By implementing MFA and comprehensive cybersecurity measures, Holdings helps reduce your organization’s liability in the event of a cyberattack or data breach. Our security manager tools allow you to manage user permissions, reset credentials securely, and monitor account activity for suspicious behavior.

Seamless Integration with Business Tools

Holdings supports integration with popular business password managers like 1Password MFA and SSO soThe Foundations of Multi-Factor Authentication: How It Works

Multi-factor authentication (MFA) is more than just a buzzword-it’s a foundational technology in modern information security, identity management, and computer security. MFA requires users to present two or more independent credentials before gaining access to an account, app, or system. These credentials are typically divided into three categories:

  • Something you know: A password, PIN, or security question.

  • Something you have: A smartphone, software token, or security token.

  • Something you are: Biometrics, such as a fingerprint or Face ID.

At Holdings, we’ve implemented MFA methods that combine these categories for every login-whether you’re accessing your business account via the mobile app, web browser, or even through cloud computing platforms. This approach creates a robust barrier against cybercrime, social engineering, and identity theft.

MFA in Action: Real-World Scenarios for SMBs

Scenario 1: Protecting Banking

If a hacker attempts to breach your account by stealing your password (perhaps through a phishing email or malware on your laptop), MFA acts as a critical stopgap. Even if the attacker has your password, they can’t access your data or move money without the second authentication factor, like a code from your authenticator app or a biometric scan on your device.

Scenario 2: Securing Remote Work and Cloud Services

With more organizations embracing remote work, employees and managers are logging in from various locations and devices-sometimes on public Wi-Fi or via a virtual private network (VPN). MFA ensures that only authorized users can access sensitive information, regardless of where they are. This is especially important for businesses using SaaS tools, AWS, or Microsoft Entra ID for daily operations.

Scenario 3: Blocking Credential Stuffing and Automated Attacks

Cybercriminals often use automated tools to try stolen credentials across multiple online accounts-a tactic known as credential stuffing. Holdings’ MFA, combined with bot detection and brute-force protection, stops these attacks cold. Even if a hacker gets hold of your email address and password from a previous data breach, they’ll hit a wall when asked for your unique, time-sensitive MFA code.

The User Experience: Security Without Sacrificing Usability

Security should never get in the way of productivity. That’s why Holdings’ MFA is designed for maximum usability:

  • Mobile-First Design: Whether you’re using iOS or Android, our MFA setup is optimized for smartphones and mobile devices. Download your preferred authenticator app (Google Authenticator, Microsoft Authenticator, Authy, or LastPass Authenticator), scan a QR code, and you’re ready to go.

  • Biometric Convenience: With WebAuthn and FIDO Alliance-compliant device biometrics, you can log in using Face ID or fingerprint recognition-no password typing required.

  • Seamless Integration: Holdings MFA works with business password managers like 1Password MFA and SSO solutions such as Okta Adaptive MFA, making it easy to manage credentials across your organization.

  • Adaptive Security: Our system uses artificial intelligence and machine learning to analyze user behavior, login patterns, and device intelligence. If something seems off-like a login from an unusual IP address or at an odd hour-MFA requirements automatically adjust to ensure maximum protection.

MFA Methods at Holdings: What’s Enabled

Let’s recap the enabled MFA options you’ll use with Holdings:

  • WebAuthn with FIDO Device Biometrics:

  • Log in with your device’s built-in biometrics (fingerprint or Face ID) for fast, passwordless authentication.

  • One-Time Password (OTP) via Authenticator App:

  • Enter a 6-digit code from your authenticator app (Google Authenticator, Microsoft Authenticator, Authy, etc.) on your mobile device.

  • SMS (Text Message) Code:

  • Receive a one-time code via SMS to your mobile phone for an extra layer of access control.

  • Recovery Code:

  • Use a unique, encrypted backup code to regain access if you lose your primary MFA device.

Not enabled:

  • Push notifications, email-based MFA, DUO MFA, voice call, and physical security keys are not currently available.

Security in Depth: Beyond MFA

MFA is just the first line of defense. Holdings layers on additional security technologies to protect your assets, data, and reputation:

  • Encryption & Cryptography: All sensitive data is encrypted at rest and in transit, using advanced cryptographic protocols. This ensures that even if data is intercepted, it remains unreadable to hackers.

  • Network Security: Our systems are protected by firewalls, antivirus software, and continuous monitoring for threats, including malware and suspicious network behavior.

  • Physical Security: Data centers and cloud infrastructure are secured with physical access controls, smart cards, and surveillance to prevent unauthorized access.

  • Compliance: Holdings’ security practices align with the Payment Card Industry Data Security Standard (PCI DSS), helping your business stay compliant and reduce liability.

  • Attack Protection: Our AI-driven threat intelligence blocks brute-force attacks, credential stuffing, and suspicious login attempts-protecting your business from evolving cyber threats.

The Role of MFA in Regulatory Compliance and Risk Management

Many industries-including finance, healthcare, and e-commerce-are subject to strict regulations around data security and privacy. MFA is a key requirement for compliance with standards like PCI DSS, GDPR, and others. By enforcing MFA for all users, Holdings helps your organization:

  • Reduce risk of data breach and liability

  • Meet regulatory requirements for online banking and payment card processing

  • Protect personal data and sensitive financial information

  • Maintain customer trust and business reputation

Advanced Intelligence: AI, Machine Learning, and Behavioral Analytics

Holdings leverages artificial intelligence and machine learning to enhance your security posture:

  • Behavioral Biometrics: AI analyzes typing patterns, mouse movements, and touchscreen behavior to create unique user profiles. Anomalies trigger additional MFA checks or alerts.

  • Contextual Authentication: Our system evaluates device fingerprinting, network characteristics, and geolocation to determine if a login attempt is legitimate or risky.

  • Fraud Detection: Machine learning models identify unusual transaction patterns, potential credential stuffing, and sophisticated phishing attempts in real time.

This intelligence-driven approach means Holdings can adapt to new threats and keep your account security one step ahead of hackers.

MFA and Productivity: Security That Works for You

Holdings’ MFA is designed to boost productivity, not slow you down:

  • Fast Onboarding: New users can quickly install an authenticator app, scan a QR code, and start using MFA in minutes.

  • Passwordless Authentication: Biometric logins mean no more typing complex passwords or worrying about password resets.

  • Mobile and Remote Work Ready: Whether you’re on a laptop, mobile phone, or tablet, Holdings MFA keeps your account secure-anywhere, anytime.

  • Business Password Management: Integrate with your business password manager for seamless credential management and secure sharing among team members.

Troubleshooting and Customer Support

We know that even the best technology can hit a snag. That’s why Holdings offers:

  • Step-by-Step Guides: Easy instructions for MFA setup, recovery code usage, and troubleshooting common issues.

  • Responsive Customer Support: Our managers and support team are always ready to help with MFA resets, account recovery, and security questions.

  • Continuous Updates: We regularly review and update our MFA and security policies to address new threats and improve the user experience.

Supporting Remote Work and Cloud Computing

In the era of remote work, secure access from any device-be it a laptop, mobile phone, or tablet-is essential. Holdings’ MFA and network security protocols ensure that your team can safely access business accounts and services from anywhere, using operating systems like iOS, Android, or Windows, and browsers like Microsoft Edge.

Building a Security Culture: User Education and Awareness

At Holdings, we know that technology is only one part of the information security puzzle. The human factor-your users, employees, and even third-party partners-plays a critical role in defending your business against cybercrime, phishing, and data breaches. That’s why we invest heavily in user education, onboarding, and ongoing awareness campaigns as part of our identity management and computer security strategy.

Onboarding: Setting the Stage for Secure Behavior

From the moment a new user joins your organization or opens a business account, our onboarding process emphasizes the importance of strong credentials, passwordless authentication, and multi-factor authentication. Users are guided step-by-step through MFA setup, including:

  • Installing a recommended authenticator app (like Google Authenticator or Microsoft Authenticator) on their mobile device (iOS or Android).

  • Scanning a QR code to link their Holdings account to their software token.

  • Enabling biometrics (fingerprint or Face ID) for passwordless login, leveraging the latest FIDO Alliance standards.

  • Understanding how to use SMS codes as a backup and securely store their recovery code.

We provide clear, jargon-free instructions to make MFA setup, password management, and account security accessible to everyone-regardless of technical background.

Continuous Education: Staying Ahead of Threats

Cybersecurity is a moving target. New threats-like advanced phishing, malware, and social engineering-emerge constantly. Holdings delivers regular updates, security tips, and best practices to all users, covering topics such as:

  • How to recognize and avoid phishing emails, malicious links, and suspicious attachments.

  • The importance of never sharing your password, SMS code, or authenticator code-even with someone claiming to be a broker, customer support agent, or company manager.

  • Why you should never reuse passwords across online accounts, especially for business online banking, payment card management, or investment platforms.

  • How to use a business password manager (like 1Password MFA) to securely store and share credentials within your organization.

We also encourage users to enable security features on their devices-like antivirus software, regular operating system updates, and encrypted storage-to further protect personal data and business assets.

Monitoring, Logging, and Incident Response

A robust MFA system is only as good as its monitoring and response capabilities. Holdings employs continuous monitoring, logging, and intelligence-driven analytics to detect and respond to suspicious activity across all user accounts, networks, and services.

What We Monitor

  • Login Attempts: Every login-whether from a mobile app, web browser, or remote work connection-is logged, including IP address, device fingerprint, and geolocation.

  • Failed MFA Challenges: We track failed authentication attempts, which can signal brute-force attacks, credential stuffing, or attempted account takeover.

  • Unusual Behavior: Our machine learning models analyze user behavior, flagging anomalies such as logins from new locations, rapid switching between devices, or attempts to access restricted data.

  • Administrative Actions: Changes to user permissions, password resets, or security question updates are all logged for accountability and forensic analysis.

Incident Response: What Happens If There’s a Threat?

If our system detects a high-risk event-such as a login from a suspicious IP address, a pattern matching known cyberattack behavior, or a breached password-we take immediate action:

  • Temporarily lock the affected account and require additional MFA verification.

  • Notify the user and the organization’s security manager or administrator.

  • Provide clear instructions for account recovery, password reset, and MFA re-enrollment.

  • If necessary, escalate to our customer support and cybersecurity teams for further investigation and remediation.

This rapid response minimizes the risk of data breach, identity theft, and financial loss, while maintaining a positive user experience.

Compliance, Auditing, and Industry Standards

Holdings’ MFA and security controls are designed to help your business comply with industry regulations and best practices, including:

  • Payment Card Industry Data Security Standard (PCI DSS): Protects payment card data and online banking transactions.

  • FFIEC and Financial Regulations: Ensures layered security, continuous monitoring, and robust access control for financial services, brokers, and investment management.

  • GDPR, SOX, and Other Data Privacy Laws: Safeguards personal data, customer information, and sensitive business assets.

We maintain detailed audit logs of all authentication events, user activity, and administrative actions. These logs are encrypted, securely stored, and available for compliance reviews, risk assessments, and incident investigations.

Evolving with Technology: The Future of MFA at Holdings

The cybersecurity landscape is always changing. Holdings is committed to staying ahead of threats by continuously evaluating and adopting new technologies and best practices:

  • Biometric Advancements: As devices improve, we’ll expand support for new forms of biometrics-voice recognition, behavioral biometrics, and more.

  • Phishing-Resistant Authentication: We monitor developments in FIDO2, smart card, and hardware security token standards to further reduce the risk of phishing and social engineering.

  • Artificial Intelligence and Machine Learning: Our systems will continue to evolve, using AI to detect emerging attack patterns, automate threat response, and personalize security for each user.

  • Cloud and SaaS Integration: As more organizations move to cloud computing, Holdings ensures seamless, secure integration with platforms like AWS, Microsoft Entra ID, and Okta Adaptive MFA.

  • Zero Trust Security: We embrace the “never trust, always verify” approach, requiring continuous authentication and authorization for every access request, regardless of network or device.

Real-World Impact: How Holdings Protects Your Business

Let’s look at how these security measures translate into real benefits for your organization:

  • Reduced Liability: By enforcing MFA and strong access control, you lower your risk of costly data breaches, regulatory fines, and reputational damage.

  • Increased Productivity: Passwordless authentication and mobile-first design mean users spend less time on password resets and more time growing your business.

  • Peace of Mind: With up to $3M FDIC insurance, encrypted data, and 24/7 monitoring, you can focus on investments, payments, and business management-knowing Holdings has your back.

  • Support for Growth: As your business scales, our security solutions adapt-whether you’re adding new users, expanding remote work, or integrating new services like mutual funds, GWG L bonds, or MBS stocks.

Your Security Checklist: Best Practices for Every User

  • Enable MFA on all online accounts-including Holdings, business password manager, and email.

  • Install an authenticator app (Google Authenticator, Microsoft Authenticator, Authy, etc.) on your smartphone or mobile device.

  • Use biometrics (fingerprint or Face ID) for passwordless authentication whenever possible.

  • Never share your password, MFA code, or recovery code with anyone.

  • Monitor your accounts for unusual activity and report any suspicious behavior to Holdings support immediately.

  • Keep your devices, operating systems, and antivirus software up to date.

  • Store your recovery code securely and use it if you lose access to your primary MFA method.

  • Educate your team about phishing, social engineering, and safe online behavior.

  • Regularly review user permissions and access controls, especially for sensitive data or payment systems.

  • Contact Holdings support for help with MFA setup, resets, or any security concerns.

Final Thoughts: Security as a Growth Partner

At Holdings, we believe security shouldn’t be a barrier-it should be a catalyst for business growth. By combining advanced multi-factor authentication, user education, continuous monitoring, and industry-leading technology, we empower you to manage your business, investments, and online banking with confidence.

Whether you’re a startup, a growing SMB, or an established organization, Holdings is your trusted partner in the digital age-helping you protect what matters most while you focus on what you do best.

Ready to experience the next level of business security and productivity? Open your Holdings account today, and let us handle the heavy lifting of cybersecurity-so you can get back to business.

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Disclaimers and footnotes

© 2023-2024 Holdings Financial Technologies Inc. All rights reserved.

Holdings is a financial technology company, not a bank. Banking services provided by i3 Bank, Member FDIC. The Holdings Visa® Debit Card is issued by i3 Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted.
Funds deposited in your Holdings account are held by i3 Bank, Member FDIC. The standard deposit amount is $250,000 per depositor, per insured bank, for each account ownership category.

Through i3 Bank's Sweep Program, funds may be eligible for up to $3M in FDIC insurance. Find additional information about the Sweep Program here