Understanding Multi-Factor Authentication at Holdings

At Holdings, we prioritize the security of your high-yield banking account. That's why we implement Multi-Factor Authentication (MFA) using authenticator apps. This additional layer of protection helps protect your account from unauthorized access, even if someone obtains your password.

How MFA Works

When you set up MFA for your Holdings account, you'll follow these steps:

1. Download an authenticator app of your choice on your smartphone.

2. You'll be presented with a QR code on your computer screen during the setup process.

3. Scan this QR code using your chosen authenticator app.

4. The app will generate a unique 6-digit code that changes every 30 seconds.

5. When logging in to your Holdings account, enter your password and this 6-digit code.

Why MFA is Necessary

MFA provides crucial additional security for your high-yield banking account

• It prevents unauthorized access even if your password is compromised.

• The constantly changing codes make it extremely difficult for hackers to gain access.

• It protects against phishing attacks and other common cybersecurity threats.

Recommended Authenticator Apps

While we don't endorse any specific app, here are some popular and reliable options for you to consider

1. Google Authenticator

2. Microsoft Authenticator

3. Authy

4. Duo Mobile

5. LastPass Authenticator

Each app offers similar functionality, so you can choose the one that best suits your preferences and device.

Common Issues and Solutions

While MFA significantly enhances your account security, we understand that users sometimes encounter issues:

• Lost or new phone: If you get a new phone or lose your device, you must set up the authenticator app again.

• Syncing problems: Occasionally, the time on your authenticator app may become out of sync, causing code generation issues.

• App malfunctions: In rare cases, the authenticator app may experience problems.

If you're experiencing any of these issues, don't worry. Our support team is here to help you regain secure access to your account.

Need Assistance?

If you're having trouble with your MFA setup or need to reset your authentication, please don't hesitate to contact our dedicated support team. We're here to ensure you can access your Holdings account securely and without hassle.

Contact us at support@getholdings.com or chat on our website for prompt assistance resetting your MFA or resolving any authentication issues.

Remember, your account security is our top priority, and we appreciate your cooperation in maintaining these robust security measures.