How to Update Vendors When Changing Banks: Secure & Simple Steps

Switching your business bank account requires careful planning, especially when it comes to updating vendors. Failing to notify vendors or mishandling the update process can lead to missed payments, service interruptions, and even fraud risks. This guide will walk you through the steps to securely update vendors when changing banks, ensuring a smooth transition for your business.

Why Updating Vendors Is Critical

Vendors rely on accurate banking information to process payments seamlessly. If your bank account details are outdated:

  • Payments may be delayed or rejected.

  • Vendors may charge late fees or suspend services.

  • Fraud risks increase if updates are not handled securely.

By following a structured approach, you can avoid these issues and maintain strong vendor relationships.

Step-by-Step Guide to Updating Vendors

1. Create a Vendor Inventory

Start by listing all vendors that need updated banking information. Include:

  • Vendor names and contact details (email, phone number).

  • Payment methods (ACH, wire transfer, checks).

  • Frequency of payments (monthly, quarterly, etc.).

Pro Tip: Use your accounting software or past bank statements to identify all active vendors.

2. Notify Vendors of the Change

Reach out to vendors with a formal notification about your new banking details.

Best Practices for Notifications:

  • Use Multiple Channels: Send notifications via email and physical mail to ensure they are received.

  • Make It Stand Out: Use a branded letterhead or brightly colored envelopes for mailed notices.

  • Include Key Details: Provide your new account number, routing number, and effective date for the change.

Pro Tip: Avoid including sensitive banking details in the body of an email. Instead, attach a secure document or use a vendor portal.

3. Verify Vendor Contact Information

Before sending updates, confirm vendor contact details using information already on file—not information provided in response to your notification. This ensures you are communicating with the correct party.

4. Use Secure Communication Channels

To minimize fraud risks:

  • Avoid sharing banking details over unencrypted emails or phone calls unless absolutely necessary.

  • Use secure methods like vendor portals or encrypted email services for sharing sensitive information.

Pro Tip: Consider using a Universal Payment Identification Code (UPIC) for ACH transfers to mask sensitive account details.

5. Require Vendor Authentication

For added security:

  • Request vendors complete an updated banking form that includes their old account details or recent transaction amounts for verification.

  • Confirm changes verbally by calling the vendor using contact information already on file.

6. Track Vendor Updates

Keep track of which vendors have updated their records and follow up with those who haven’t responded within a set timeframe (e.g., 7–10 business days).

Pro Tip: Use a spreadsheet or project management tool to monitor progress and ensure no vendor is overlooked.

7. Test Transactions

Run small test payments through your new account before making full payments to ensure the updates were processed correctly.

Common Mistakes to Avoid

  1. Sharing Banking Details Insecurely: Always use encrypted communication methods or secure portals for sensitive information.

  2. Skipping Verifications: Failing to authenticate vendor requests can lead to fraudulent changes.

  3. Assuming All Vendors Will Respond Quickly: Be proactive in following up with unresponsive vendors.

  4. Closing Your Old Account Too Soon: Keep your old account open for at least 30–60 days during the transition period to catch any missed payments.

How Holdings Simplifies Vendor Updates

Holdings offers tools designed to make updating vendors easier and more secure:

  1. Integrated Financial Tools: Manage vendor payments directly from Holdings’ platform without needing third-party systems.

  2. Real-Time Tracking: Monitor payment updates and transactions in one centralized dashboard.

  3. Zero Fees: Enjoy $0 monthly fees and no minimum balances while accessing premium features like high-yield accounts.

With Holdings’ modern banking solutions, businesses can transition seamlessly while minimizing risks.

Final Tips for Updating Vendors

  1. Start early—notify vendors as soon as your new account is active.

  2. Use secure methods for sharing sensitive information.

  3. Keep detailed records of updates and confirmations.

  4. Test transactions before processing full payments.

  5. Maintain open communication with vendors throughout the process.

Switching banks doesn’t have to disrupt your operations when you follow these best practices and leverage tools like Holdings that simplify the process.

Disclaimers and footnotes

© 2023-2024 Holdings Financial Technologies Inc. All rights reserved.

Holdings is a financial technology company, not a bank. Banking services provided by Evolve Bank & Trust and i3 Bank, Members FDIC. The Holdings Visa® Debit Card is issued by i3 Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted.
Funds deposited in your Holdings account are held by Evolve Bank & Trust and i3 Bank, Members FDIC. The standard deposit amount is $250,000 per depositor, per insured bank, for each account ownership category.

Through Evolve's Sweep Program, funds may be eligible for up to $5M in FDIC insurance. Find additional information about the Sweep Program here. Through i3 Bank's Sweep Program, funds may be eligible for up to $3M in FDIC insurance. Find additional information about the Sweep Program here